On the occasions when I have corresponded with them, the reply has been prompt, courteous and has always addressed my issue to my complete satisfaction.
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I have been using it for around eighteen years and never once has it let me down when I needed it, nor has it let down the large number of professional colleagues of mine who also use it on a daily basis. Then again, if your data's only worth $40 to you then why back it up anyways?įrankly I have no idea why you are so down on CCC but my experience with CCC is quite obviously the direct anthesis of yours. I prefer dealing with professionals who truly stand behind and fully support their product. no phone number anywhere on their stie.) After having communicated with both of the Bombich's directly (via email) I'm certain I won't be giving their "hobby-business"" any business in the future.
(They only have a contact form and email support. I was glad I had a second computer since my Max was in an unusable state. Also, consider what computer or phone you're going to email Bombich Customer Support from while you're trying to get support if/when you have an issue. If it can't afford a phone number or a person to answer the phone then it obviously can't afford a Quality Engineer.
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Are you trusting one self-proclaimed know-everything or are you trusting a team of adult professionals? Bombich Software not a professional organization it is so hobbyist that it doesn't even have a customer support phone number. Ask yourself: WHO ARE YOU TRUSTING with your precious data? A know-it-all-self-proclaimed-wizard with his wife who can't even afford phone support for their hobby "business?" A hobbyist business without the resources to have an answerable phone number (sales or support) probably isnt' the first-tier type of organization most of us want to trust. That assumption sure showed me a lot of ass (I'm truly unimpressed with both of the Bombiches as humans). I made this mistake with Bombich Software. If there's the faintest chance that you'll need support, MAKE SURE IT EXISTS FIRST. Obvious Don't use overgrown, undersupported shareware use software developed by a professional team which has provided an adequte levels of support instead. "Hey man, tht's like like your opinion" - Rando 'tard Capt. I'm not going to tell anyone what to buy but I'd like to share with you what I would absolutely NOT buy had I been wiser before purchasing.
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